At 6:30 a.m., Wasserman Schultz was denied entry at the Miami Processing and Distribution Center 10 miles away by a local Postal Service official as two armed Postal Inspection Service officers stood in front of turnstiles in the lobby.
Lawmakers in both the House and Senate have visited USPS facilities in recent weeks, saying they are asserting oversight responsibility of the agency after constituents, postal workers and internal postal performance data reported growing delays. It’s raised worries about the Postal Service’s ability to handle an expected avalanche of mail-in ballots during the November election, and President Trump said he would attempt to hamper the agency’s ability to deliver ballots by withholding emergency funding.
“I’m outraged. I’m angry,” Wasserman Schultz said in a phone interview. “I am frustrated for the seniors that aren’t getting their medicine, worried for the voters whose rights are going to be impinged and very concerned, because I’ve been contacted by so many businesses who have had their mail slow and whose businesses are already struggling in this economic downturn. And so for the Postal Service to intentionally be trying to hide behind their locked gates and their excuses, it all lies at the feet of [new Postmaster General] Louis DeJoy, because this has all occurred since his appointment.”
Wasserman Schultz’s staff notified Postal Service officials early Thursday afternoon of her intent to observe a typical morning mail-processing shift, she said, and followed the same notification procedure as when she visited the Royal Palm facility earlier in the year.
“It wasn’t a request,” Wasserman Schultz said. “It was a notification.”
But the Postal Service did not acknowledge that communication until hours later, Wasserman Schultz said, when a member of her staff reached a USPS official by phone. That official said that Wasserman Schultz did not provide sufficient advance notice of her intent to visit and that she would be denied entry.
“I’ve been there before,” Wasserman Schultz said. “I wasn’t told that I had to give any lengthy notice or that there was any rules. So what I did was I decided that I was going to go anyway.”
In an emailed statement, Postal Service spokeswoman Kimberly Frum said the agency was notified late Thursday afternoon of Wasserman Schultz’s request for a tour at 4 a.m.
“We spoke with her staff to explain that we were unable to set up the tour on such short notice, but would be happy to accommodate her at another time,” Frum wrote. “We look forward to working with the congresswoman and her staff to arrange a visit in the near future.”
In a statement, a Postal Inspection Service spokesman said the officers responding to Wasserman Schultz’s visit were based at the Miami processing facility and provide security at both locations.
“Ensuring only authorized parties enter nonpublic areas of USPS facilities is part of a Postal Police officer’s normal duties,” Postal Inspector Eric Manuel wrote.
“The disrespect of a Congress member who sits on the Oversight and Reform Committee that is protecting the post office and they’re denying her coming in,” said Nick Mosezar, the president of the National Postal Mail Handlers Union Local 318 who helped plan Wasserman Schultz’s visit. “Unbelievable.”
But in the months since Wasserman Schultz’s last visit to USPS facilities, lawmakers have been highly critical of Postal Service leaders over delivery delays linked to the postmaster general’s aggressive cost-cutting agenda. DeJoy, a former supply chain logistics executive and ally of Trump, imposed stricter dispatch deadlines for mail transportation trucks and barred extra trips to ensure on-time delivery.
Postal workers from coast to coast and national union leaders also say workers were told overtime hours would be eliminated and that the directive was issued by the postmaster general. Memos circulated to mid-level managers and obtained by The Washington Post stated that DeJoy planned to eliminate overtime hours. DeJoy denied in sworn testimony ever issuing such an order.
“Carriers were ordered off the streets at 5 o’clock whether you finished your route or you didn’t finish your route,” said Al Friedman, president of the Florida State Association of Letter Carriers. “That was everywhere. That was all over Florida.”
Problems at the Royal Palm facility had been mounting in recent weeks, Mosezar said. On Thursday afternoon shortly before Wasserman Schultz informed the Postal Service of her planned visit, mail sat in pallets on the shop floor that was supposed to be delivered on July 22 — 43 days late — according to photos of the mail taken by postal workers and provided to Mosezar.
The week after DeJoy took office, the Postal Service removed a Flat Sequencing System, a gargantuan machine that sorts “flats,” or larger paper mail items such as magazines and ballots, by Zip codes and into delivery sequence for letter carriers.
It is one of the 671 high-speed sorting machines the Postal Service planned to remove over the summer, according to documents obtained by The Post. DeJoy on Aug. 18, said he would suspend the removal of any further machines, but by Aug. 1, 658 of them were already scheduled to be scrapped.
“When you start turning off and letting those machines no longer run, they’re just there,” Mosezar said. “They’re roped off, and now the area that would be normally used for the processing on that machine is now used as a storage area for delayed mail or a storage area for empty equipment.”
Wasserman Schultz and DeJoy jousted over the mothballing of those machines in one of more heated exchanges during an emergency hearing by the House Oversight Committee on Aug. 24. Displaying photographs of decommissioned machines and chiding DeJoy for interrupting her questioning, Wasserman Schultz accused the postmaster general of “not being honest with this committee” and “hiding” plans for machine disposal “while removing them at a breakneck pace.”
Wasserman Schultz asked DeJoy whether he knew of any managers who had asked to reconnect mail-sorting machines.
“How would I know that?” DeJoy responded.
“You’re in charge,” Wasserman Schultz shot back.
“Do you believe that it is the local handlers’ job to decide whether they need a sorting machine?” Wasserman Schultz asked. “And will you give them the freedom to plug the machines back in and bring machines that haven’t been taken apart back online in order to make sure we can get the mail out on time, which you acknowledge has gotten worse since your arrival?”
“That was a long list of accusations,” DeJoy said, but Wasserman Schultz cut in.
“No, I just want a simple answer to the question,” she said.
DeJoy interrupted. “Well, it’s my time now,” he said. “Is it my time?”
“No, no,” Wasserman Schultz said. “It’s always my time. And I’d like an answer to the question.”
“We have a management team that is responsible for making decisions as to what machines are used and not used,” DeJoy said.